How to Fix ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’ in ChatGPT 100% Solution

How to Fix ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’ in ChatGPT. 100% Solution 

 

How to fix chatgpt error: ChatGPT ai is now a one stop solution for all types of content creators like bloggers, content writers, video creators, programers, developers, spoke persons, students and more. But nowadays most of us, including me, get one common error called ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’ while sending requests for new conversations, or writing new queries.  

 

When I got this error on ChatGPT, I was very frustrated. Moreover there were no solutions found on the ChatGPT communication thread. I did not get any reply from the Chat GPT team for my mail. But finally today I got the solution to How to fix ChatGPT Error

 

This error message typically indicates that there is an issue with the input or configuration of your ChatGPT model. The first step in troubleshooting this error would be to check that your input is in the correct format and that your model is properly configured. 

 

To find out the solution for How to fix the ChatGPT Error, always go to google and search for How to fix ‘’An error occurred’ issue in ChatGPT by coolinglass. You will land up here after putting this query on google. 

 

To fix the ChatGPT Error, try out the below steps and we are sure one of them will sort out your ChatGPT error within a minute. I have elaborate step by step How to Fix ChatGPT errors without contacting the ChatGPT help center or ChatGPT helpline

How to fix chatgpt error

Steps to Fix ChatGPT error

 

1. Clear Out Your Chrome browser history and cache

When you face the ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’ error, the first thing you do is clear your browsing history and cache from the browser. 

 

How to Clear Chat History and Cache from Browser?

  • Open Chrome browser
  • Click on the three dot in top right corner of the browser
  • Go to setting below
  • Click on the Privacy and Security on the left side
  • Click on the Clear browsing data
  • Keep Time Range All Time
  • Check Browsing History, Download History, Cookies and Cache files.
  • Click on Clear Data

 

For some people after clearing the history and cache of the  browser, the chatgpt will start working. Once you are done with this step, go to your ChatGPT login again and try by searching your query. If it is not working, try refreshing your browsers once.  If in case again you are getting the same error then go to the next step. 

 

2. Disable all chrome extensions

For me the first option did not work. So I have tried the second method. Sometimes this problem may be caused by cache. In this case the first method will work. 

 

Let’s discuss method number 2. Now try to disable all your chrome extensions. Sometime Chatgpt ai will stop giving error messages by disabling chrome extensions. Because some of the extensions may conflict with your chatgpt server. So by disabling those chrome extensions you can get out of this issue. 

 

Follow below steps if you are unaware how to disable the extensions. 

 

  • Open Chrome browser
  • Click on the three dot in top right corner of the browser
  • Go to More Tools
  • Click on Extensions
  • Disable all Extensions

 

Now refresh your browser and also refresh your chatgpt site. Hopefully now the error which was occurring while you are entering a query on Chatgpt may be avoided. If so then you will be able to generate your content from ChatGPT now. 

 

3. Update Chrome Browse

In case both the above methods do not work then you can go with this third method. Anyhow for security purposes also it is very important to update your chrome on a regular basis whenever chrome releases new versions. 

 

As Open AI’s ChatGPT always gives more importance to its security, the website always checks for browser security. In that case chatgpt may stop working on the old version of chrome for security reasons if the browser is not updated and give you an error ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’ while typing your query. 

 

So always update your chrome browser whenever it releases new versions. Follow the below steps to update your chrome. 

 

You can update your chrome browser in three easy ways. 

 

First Method:

  • Open Chrome browser
  • Click on the three dots in top right corner of the browser
  • Go to Setting
  • Click on About Chrome on the left side bottom. 
  • Click on Update Chrome
  • Click Relaunch.

 

Second Method:

  • Open Chrome browser
  • Click on the three dots in top right corner of the browser
  • Hover the cursor on Help tab
  • Click on About Google Chrome 
  • Click on About Chrome on the left side bottom. 
  • Click on Update Chrom
  • Click Relaunch.

 

Third Method: 

  • Open Chrome browser
  • Click on the three dots in top right corner of the browser
  • Go to Help
  • Click on Help Center
  • Click on Get started with Chrome
  • Select Download and Install Chrome
  • Update Chrome
  • Click Relaunch.

 

Now open your ChatGPT website and sign in once again to the ChatGPT. Type your query on the ChatGPT. Check if it is working or not. Now it should work. 

 

4. Use Any VPN provider

If Chatgpt is still not working even after doing the above steps, then try with free VPN extensions. Because for security reason sometime chatgpt ai stop working on your IP Location or region. So in this case you can use VPN to change your IP Address or country. 

 

Download any valid free VPN extensions from Chrome web stores. Download the extensions and install it to your browser. After that go to your VPN dashboard and change the ip location from the current country to any other tier 1 country. Now your browser will work on a new ip address. 

 

Now go to your ChatGPT dashboard and refresh it. Once done then try searching for a new query. If the error occurred due to ip address then it should be resolved after changing ip address. In case again you are getting the same error then please i would suggest realign your ip address for the original region and try the below method. 

 

5. Download and install Brave Browser

Sometimes ChatGPT will work on new web browsers.  Although we cannot give assurance, we can suggest this method as well. Here I would suggest ‘Brave Browser’ to download and install in your system as a first preference. 

 

You can download Brave browser from google directly. There is no need for any special permission and license to download Brave browser from google. Just search for ‘’Download Brave Browser’’. You will get their official website to download.  Once you download the browser check your chatgpt if it is working or not. If it is working and well and good. If not, try another browser. 

 

6. Download and install Mozilla Firefox Browser

It is the last and final method which I can tell you to resolve the issue ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’. To be frank I went through all the above steps to sort out this issue. But it did not work for me. I am not saying that those methods will not work for you as well, but one of them may work for you for sure. Because we can not say which type of error may be caused to your Chatgpt account. So better try with each method to resolve the issue. 

 

You can directly jump to this final method without trying previous steps. No issues. Because this method only worked for me. I have downloaded Mozilla Firefox browser from google and installed it to my system. After that i have opened my Chatgpt account on Mozilla Firefox browser. Thank god it worked for me nicely.  I was able to generate content on Chatgpt in this browser. So i would suggest you people to download firefox browser and use chatgpt over there. 

 

By any chance here also your chatgpt os not working then better to contact OpenAI help center or Open AI Communication thread at help.openai.com.  Drop a mail regarding your issue to the Openai admin team. They will reply to you with the solution. 

 

Conclusion

ChatGPT is an amazing artificial intelligence platform for all the content creators. Due to millions of user flow and signing up to the chatgpt account, it faceing server crashes every time nowadays. So don’t panic about this, just wait for your turn. In case you are facing some kind of error like ‘’An error occurred. If this issue persists please contact us through our help center at help.openai.com’’, then definitely you will not need to worry about it. Because my above method will solve your problems 100%. 

 

If you really like my article about How to fix chatgpt error, then please share them with your friends. And in case you know any other simple method to fix the chatgpt error, then please comment below. I will try to add to my article. Because many Chatgpt are searching for How to fix chatgpt error on google. 

 

Read Also:

 

FAQ

Q: How to fix ‘persists’ errors on ChatGPT?

A: Follow above method to solve this issue

 

Q: How to fix ChatGPT Error?

A: Try below steps to fix ChatGPT Error

  • Try clearing browsing history and clearing cache data of your browser
  • Try Updating browser
  • Try disabling extensions
  • Try VPN
  • Try Different browser

 

Q: Is ChatGPT free to use?

A: Yes

 

Q: Can I use ChatGPT on Brave Browser?

A: Yes you can use ChatGPT on the Brave browser

 

Q: Can I use ChatGPT on the Mozilla Firefox browser?

A: Yes you can use ChatGPT on the Mozilla Firefox browser.

 

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